Refund Policy

1. Introduction

At SAFETYSKY SERVICE INC, we strive to provide the best possible service to our customers. If you are not entirely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions under which refunds will be granted.

2. Eligibility for Refunds

  • Web Hosting Services: Refund requests for web hosting services must be made within 30 days of the original purchase date.
  • VPS Services: Refund requests for VPS services must be made within 14 days of the original purchase date.
  • Website Builder Services: Refund requests for website builder services must be made within 14 days of the original purchase date.
  • Domain Name Registrations: Domain name registration fees are non-refundable.

3. Refund Process

To request a refund, please follow these steps:

  • Step 1: Contact our support team at support@servervid.com with your account details and the reason for your refund request.
  • Step 2: Our support team will review your request and may ask for additional information if necessary.
  • Step 3: If your refund request is approved, we will process the refund within 7 business days. The refund will be credited to your original method of payment.

4. Conditions for Refunds

Refunds will be granted under the following conditions:

  • Service Not Delivered: If we fail to deliver the purchased service within the promised timeframe, you are eligible for a full refund.
  • Service Issues: If there are technical issues with the service that we are unable to resolve within a reasonable timeframe, you may be eligible for a refund.
  • Cancellation Requests: If you cancel your service within the eligible refund period (30 days for web hosting, 14 days for VPS and website builder), you are eligible for a prorated refund based on the unused portion of the service.

5. Non-Refundable Circumstances

Refunds will not be granted in the following cases:

  • Violations of Terms & Conditions: If your account is terminated due to violations of our Terms & Conditions, you will not be eligible for a refund.
  • Service Usage: Refunds will not be issued for services that have been used or partially used beyond the eligible refund period.
  • Domain Name Registrations: Fees for domain name registrations, renewals, and transfers are non-refundable.

6. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us at:

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Your continued use of our services after the changes have been posted constitutes your acceptance of the modified Refund Policy.